HOW I WORK
The purpose of this document is to maximize success in any engagement through clear expectations.
Outcomes
I genuinely want to help good people win. If you work really really hard, operate with integrity, and consistently go above and beyond, I will make it a point to go out of my way and open any doors I can for you, help guide you wherever I can be of value, or potentially advance a growing working relationship together if there’s mutual desire and an opportunity to do so.
Tactical
Response Times
ASAP (as soon as possible — doesn't imply immediate every time. Unless you are FT, I know you have other commitments). Maximum response times EOD unless otherwise stated (between 9am - 6pm). Outside these hours (earlier in the morning/later at night), response times vary, ASAP preferred when possible, not expected.
Phone Calls
Reserved for things that require synchronous discussion, or time sensitive things that need fast attention. Everything else should be handled over text / email to optimize everyone's time.
Privacy
All parts of all engagements covered under NDA. Assume confidentiality unless stated otherwise or confirmed with me.
Punctuality
Always be on time. Extenuating circumstances are understood (family/life emergency, etc.). Extenuating circumstances do not include improper preparation (need to figure out wifi connection, computer died, traffic which can be generally accounted for through Waze planned trip / train times, unless outlier circumstance on occasion of course).
Availability
If unavailable for a block of time (like vacation), message in advance (1 week+ preferred, I understand things come up with less notice though). Populate time out on Google Calendar.
Qualitative
Integrity
Lack of honesty and integrity to any degree has zero tolerance and immediate termination. Log honest hours, always communicate with exhaustive honesty. If something happens and expectations are not met for whatever reason, there will almost definitely be forgiveness given honest communication and zero tolerance if not.
Speed & Flexibility
Work quick and flexible for rapid change and tight turnarounds.
Ownership
Treat every task as if you are the direct owner of the outcome. This means thinking beyond the instruction itself and ensuring the end result is achieved with excellence. Anticipate needs before they are stated, identify gaps or risks proactively, and take initiative to resolve issues without reminders or follow-up. Communicate clearly and early if something is unclear or blocked. Follow through fully from start to finish with consistency, reliability, and high accountability. Ultimately, ownership means operating with the mindset that success is defined by the greatest outcome rather than the completion of specifically outlined instructions.
Attention to Detail
Deliver work that is precise, accurate, and complete the first time. Double-check everything before sending, catch errors proactively, and ensure all logistics, information, and follow-through are fully correct.
Above & Beyond
Be proactive and creative about constantly optimizing what we are working towards.
What to Expect Working with Me
- I am blunt and prefer straightforward communication on both ends (clearly... hahah). If there is something you'd like me to change in our structure or anything else, let me know to the fullest extent and I will embrace the feedback with the highest regard.
- I tend to be plugged in 24/7, work through the night and sometimes in different time zones. So you will get messages from me at any hour of the day/night, but responses aren't expected outside of normal hours. Refer to expected response times to manage this.
- I may refer back to this document / make edits on occasion, and I will let you know if/when I do and why. This is purely to maintain clear expectations on both ends to maximize success for this relationship.
- I may not always be punctual and will need to move around set meetings, sometimes last minute.
- I may send voice notes, however please send me written messages.